Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock. Our goal is to keep the ordering process as simple as possible. All customers will be required to pay for return shipping. All returns after 30 days that will not be accepted. Returns are accepted within the first 30 days of purchase but subject to restocking fee from certain manufacturers. If a delivery is refused for any reason other than a damaged product, a restocking may be charged to the card on file. Some manufacturer's require that we charge a 15% restocking fee. You have 30 days from the day the order was placed to return your product. Refunds on cancelled orders will be paid back to the card that the order was placed on. In the event that your package is damaged, take photos of the item and send them We will process the insurance claim on your behalf and pick up the cost of the return shipment. All cancelled or returned orders may be subject to a 25% restocking fee.īefore accepting any package, be sure to thoroughly inspect your item for damages. If you do not receive a confirmation email or a tracking number, feel free to contact us. With the tracking number you can track your package and get an estimated time of delivery. After the order is processed and shipped from our warehouse, you will receive a tracking number via email. Items in stock can take 1-5 business days to ship. If the item you ordered is unavailable or on backorder, we will void the pre-authorization and reach out to you via email. All products ship out within 1-5 business days, unless otherwise noted. Once the payment is processed, we will ship your product immediately. Order today and get a discount, free shipping, and a free gift!Īs soon as you purchase a product and place your order, you will receive an automated confirmation email from us. Free shipping on all of our Solo Stove fire pits. Solo Stove Starters are ideal for your Solo Stove fire pit, grill, or camp stove, and are perfect to be used with wood or charcoal-based fires. These will give you an easy and efficient way to start your flame in just minutes. Worried about gathering material to help light your Solo Stove? Fret no more with this free pack of 16 non-toxic, pet-safe, water-resistant, 100% natural, and renewable hardwood starters. Prop 65 Warning: Fire Pits can expose you to chemicals including Carbon Monoxide, Lead, and Lead Compounds known to the state of California to cause harm. Please register your warranty on our brand's warranty registration page. Solo Stove offers a lifetime warranty with proof of purchase. Solo Stove guarantees each and every product to be free of manufacturing defects and will repair or replace with a new product on any Solo Stove product that is deemed defective. The 2.0 models have a removable grate and ash-pan! Durable, corrosion-resistant 304 Stainless Steel.hickory, birch, oak, or maple) is recommended for a longer burn. Any firewood will burn but dry hardwood (e.g. We are all looking to maximize the magic of the moment and the combination of these features is what the signature 360° Airflow Design™ is all about. This is because it acts as a heat shield and minimizes any transfer of heat to the ground below it. Moreover, Solo Stove fire pits include an ash pan that not only holds any loose ash but prevents it from blocking the airflow as well. By pushing hot oxygen to the top it feeds the flame and results in a mesmerizing secondary burn. The Bonfire fire pit by Solo Stove is a best-selling portable fire pit designed for just that - a smokeless burn! Solo Stove’s patented natural convection inverted downgas gasifier technology (360° Airflow Design™) allows you to sit around your flame without getting your clothes and hair smell of smoke. Bonfire 2.0 Fire Pit by Solo Stove Are you looking for a smoke-free fire pit?
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